Please note that the organisations below do not provide legal advice. However, they may be able to help you find a legal adviser, and/or help you with any other issues.

Refugee Action

A charity providing a range of services for the reception, resettlement, development and integration of refugees and asylum seekers. Some of their regional offices provide advice on a range of issues for asylum seekers. For details of your nearest regional office please see their website or contact their head office. Their website contains a range of information for refugees and asylum seekers.
Telephone (Head Office): 020 7654 7700

Refugee Council

A charity providing help and support for asylum seekers and refugees and ensuring their needs and concerns are addressed. They run an advice line providing information on a wide range of issues, including social security, family reunion, identity and travel documentation, education, housing and legal issues. The Refugee Council does not provide legal advice.
London advice line: 020 7346 6777 (Weekdays: 10am – 1pm and 2– 4pm, except Wednesday: 2– 4pm only)
Yorkshire and Humberside advice line: 0113 386 2210 (Monday, Tuesday, Thursday and Friday: 9am – 4pm)
West Midlands advice line: 0121 6221515 (Monday, Wednesday, Thursday and Friday: 10am –12pm and 2– 4pm)
Eastern Region advice line: 01473 297 900 (Monday, Tuesday, Thursday and Friday 10am – 1pm and 2– 4pm)
Address (Head Office): 240–250 Ferndale Road, London SW9 8BB

Scottish Refugee Council

A charity providing advice, information and assistance to asylum seekers and refugees in Scotland. They run a freephone advice line for newly arrived and dispersed asylum seekers. They do not provide legal advice.
Advice line: 0800 085 6087 (Weekdays 9.30am – 4.30pm)

Association of Visitors to Immigration Detainees (AVID)

A national umbrella charity for groups visiting immigration detainees. Their website contains useful information on detention.


A website that focuses on all matters that concern people seeking asylum, and has a directory of hundreds of online resources.

British Red Cross

The British Red Cross runs a service providing practical and emotional assistance to vulnerable asylum seekers and refugees. To find out if they can help you contact your nearest branch – which can be found using the website.

Electronic Immigration Network

A resources database providing useful links and information for asylum seekers, and anyone with an interest in immigration and asylum.

Home Office – Immigration and Nationality Directorate

The Immigration and Nationality Directorate is responsible for UK immigration control, and their website gives information on what your rights and responsibilities are when applying.

Medical Foundation for the Care of Victims of Torture

Provides care and rehabilitation to survivors of torture and other forms of organised violence.

National Coalition of Anti-Deportation Claims (NCADC)

A voluntary organisation which provides practical help and advice to people facing deportation on how to launch and run anti-deportation campaigns.

Northern Refugee Centre

A charity that improves services and opportunities for refugees and asylum seekers in the Yorkshire and Humber region.

North of England Refugee Service (NERS)

A charity providing support and information for refugees and asylum seekers in the North of England.

UK Lesbian and Gay Immigration Group

A voluntary organisation providing information and advice on immigration rights for same sex couples and asylum seekers.

United Nations High Commissioner for Refugees

An impartial humanitarian organisation mandated by the United Nations to lead and co-ordinate international action for the protection of refugees and the resolution of refugee problems worldwide.

Advice Now

Website providing accurate, up-to-date information on rights and legal issues.

The Aire Centre

Provides information and advice on international human rights law.

The European Court of Human Rights

The European Court of Human Rights enforces the European Convention on Human Rights. You can download an application form for submitting your case to the European Court of Human Rights from their website, or you can write to them and ask for an application pack.
Address: The European Court of Human Rights, Council of Europe, 67075 StrasbourgCedex, France

Human Rights Division, Department for Constitutional Affairs

The Human Rights Division ensures the successful implementation of the Human Rights Act. It promotes human rights inside and outside Government, organising events and publishing information and study guides on human rights.


An independent legal human rights organisation that aims to promote human rights, influence law and practice and improve the system of justice.

Education for refugees and asylum seekers

The following organisations run a range of courses for refugees and asylum seekers

Education Action International

Address: Refugee Education & Training Advisory Service, 14 Dufferin Street, London EC1Y 8PD
Telephone: 020 7426 5800
Advice line: 020 7426 5801 (This line provides advice for refugees and asylum seekers on education, training, government and other funding schemes in the UK. It is open on Tuesdays and Thursdays between 2.30–5pm. They are unable to provide advice on other issues.)

Refugee Assessment and Guidance Unit (RAGU)

Address: The Learning Centre, 236–250 Holloway Road, London N7 6PP Telephone: 020 7753 5044